IT Services
Over twenty years of computer experience means we know
servers and are skilled at assessing our clients' needs.
From the two workstation, single server law office to multi-server
environments, we know how to keep a network running.
But it is often the small details that can make the network
environment easy or hard to use and we work with our clients
to tailor their work systems to better fit their individual
needs.
Remote Proactive Maintenance
The best solution to a problem is to address the issue before
it becomes a crisis and that is why we use remote proactive
maintenance for our clients. We can remotely monitor
your system on a regular schedule to identify potential
issues before they become looming problems. Seattle Micro
recommends and supports SonicWALL Security Appliances to
ensure a safe and secure Network.
Many issues can be addressed via off-site remote access
to a network, and where that is possible and advisable,
we work with our clients to develop the best methods for
doing remote support.
On-site Hardware & Software
Support
Remote support can be a cost-effective way to provide IT
support, but it is important for our clients to know not
all problems can be solved via a remote system. Nothing
replaces face-to-face contact for really getting to know
your business and its associated needs. IT support
is and shall remain a hands-on business and our clients
appreciate that Seattle Micro has decades of on-site hardware
and software support for a wide range of technical needs.
Upgrade and Integration Consultation
The life of your business and your network is not static.
We understand that technology changes, as do the needs of
the work force. Change need not be a problem; it should
be a solution and Seattle Micro welcomes the opportunity
to consult with our clients on upgrades to existing systems
or the creation of new systems.
We understand that one size seldom fits all when it comes to network integration. That is why we work closely with our clients to determine the best fit for their business. It is our commitment to face time that prevents down time.
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